Terms and Conditions
Internet service
Definitions
1) Terms present Regulations provide electronic services in the area of Internet domain fantastic-makeup.com, which specifies the conditions for the provision of electronic services by the Seller through the site
fantastic-makeup.com for customers.
2) The customer is an entity that contains the Reseller Agreement for the provision of Electronic Services, provided that you have full legal capacity or limited legal capacity in cases governed by the generally applicable law or being a legal person or an organizational unit.
3) The consumer is the customer who is a natural person and includes a contract not directly linked to his business or professional activity.
4) Seller is F.H.U. "LIW" Lily Imiolek, ul. Zaleze 43, 32-310 Klucze, Poland registered in the Central Register and Information on Economic Activity number NIP 637-208-21-38 and REGON 121079373, which is a service provider, administrator and owner of the shop.
5) Shop is an online shop run by the Seller in Polish through sites available on the Internet at URL fantastic-makeup.com shop provides to Clients Online Services, including the sale.
6) Electronic Service is a service provided by the Seller to the Client based on the Agreement concluded between the parties through the Store, as part of an organized system of concluding contracts at a distance, without the simultaneous physical presence of the parties.
7) Store Cart This functionality, which allows completing orders of the Products by the Customer. Product adding to the list of products covered by the contract takes place by using the button "Add to Cart", located in the area of the Product website Store.
8. Sales is provided by the Seller to the Customer service sales of the Products without the simultaneous presence of the parties (at a distance), through the transmission of data on individual customer's request, sent and received by devices for electronic processing, including digital compression, and storage of data, which it is entirely transmitted, received or transmitted via telecommunication network.
9. The agreement is an agreement for the provision by the Seller to the Customer Service Electronic.
10. Data Contact Vendors are data vendors, with which the customer can contact him, ie. F.H.U. "LIW" Lily Imiolek, ul. Zaleze 43, 32-310 Klucze, e-mail contakt@fantastic-makeup.com
11. Contact Details Customer to Customer's data by which the seller may contact the client, including address, email address and phone number.
12. Customer Account panel is managing customer orders, available in the shop area, provided registration and login.
13. Registration is creating a Customer Account by the Client, using the registration form Shop located on its website.
14. The product is presented in favor of the area by the Seller Store for Sale.
15. Providing todoręczenie Products Customer indicated by its destination via Carrier.
16. The carrier is a carrier which is the entity performing the operations Deliver Products in cooperation with the Seller.
17. External Payments System - an online payment system, which is used by the Seller.
18. Business Days are the days from Monday to Friday, excluding public holidays.
§1 General contractual terms
1. Seller pursuant to Art. 8 paragraph. 1 point 1 of the Act of 18 July 2002. On electronic services and the Act of 30 May 2014. Consumer Rights establishes the Regulations, which provides the url Store, added: fantastic-makeup.com
2. The Seller provides Electronic Services in accordance with the Regulations and the provisions of applicable law.
3. The seller shall present Regulations on the Store website.
4. Customers can at any time: access to the Regulations, fix it, win and play by printing or saving to a storage medium.
5. shown on the website store information does not constitute an offer vendors within the meaning of the Civil Code, and only an invitation to tender Clients Sale Agreement.
6. Provision of all electronic services carried out through the website store 24 hours a day, 7 days a week.
§2 Terms and Registration
1. In order to use the shop, it is necessary to have the client device ICT with access to the Internet, properly configured web browser version of the current or previous Microsoft Edge, Mozilla Firefox, Google Chrome, Safari or Opera, as well as an active and correctly configured account e-mail.
2. Using the Store followed by acquainted with its contents.
3. Order Management Client is done via the Customer Account. Using the Customer Account is possible after its creation, using the correct username and password. In order to use the Customer Account required to log in with a password.
4. Create Customer Account occurs through voluntary registration, consisting in completing and sending Sellers registration form, which is available in the area of the web store.
5. The registration form is to fill in all mandatory and optional fields or form with true, complete and related customer data, and in particular the Contact Customer Data.
6. Before sending the registration form by checking the appropriate box customer should declare that you have read the Rules and accept its provisions.
7. Before sending the registration form by checking the appropriate box the registration form customer may voluntarily declare that he agrees to the processing of personal data given in the registration form for marketing purposes by the Seller.
8. Declaration of which is the point above, includes confirmation by the customer that it has been informed of the content of this provision: advisable for marketing purposes may include, in particular, the message of the Seller commercial information using the contact customer. Consent of which is the point above may be withdrawn at any time and the Customer shall have the right to access their personal data and correct them.
9. Sending the registration form consists in sending the Seller through the store using proper functionality, located in the area of the registration form.
§3 The provision of free Electronic Services
1. The Seller provides to customers the following free Electronic Services 1.1. providing an order form,
1.2. conducting Customer Account,
1.3. Newsletter.
2. The contract for the provision of services to provide the order form is concluded for a definite period of time to start using the order form and is terminated at the time of the contract or omissions of its submission by the Customer. The subject of this Agreement is to provide an order form located on the website of the shop, in order to send the order to the Seller.
3. The contract for the provision of services running Customer Account is concluded for an indefinite period at the time of registration Customer Account. The subject of this Agreement is to provide panel management customer orders.
4. The contract for the provision of services Newsletter is concluded for an indefinite period at the time of receipt of the e-mail address to confirm the conclusion of the provision of services by the Seller Newsletter. Order services occurs through the use by the Client appropriate box activation newsletter in the registration form or any other form provided by the Seller on the Store website. The subject of this Agreement is to provide Seller at the Customer, involving the transfer to e-mail messages containing information about the products or the Electronic Services offered by the Seller. This Agreement shall be terminated upon discharge by the Client subscription using deaktywującego field in the area of Customer Account.
5. The contract for the provision of free Electronic Services may be terminated by Customer or Reseller for any reason and at any time, using the functionality included in the Regulations or by e-mail, sent to the e-mail address included in the Contact Details Seller or Customer Contact Details .
§4 Orders
1. Orders for Products can be made through the website of the shop 7 days a week, 24 hours a day, using the basket. After completing the list of orders Products, under Cart customer enters the order. 2. If the customer is logged Account holder Client proceeds to the next stage of the ordering as a customer logged in. 3. If the customer is not logged Customer Account holder chooses the way of the order by using the button: 3.1. "Sign up" using the Customer Account, which will be recorded. Then the customer makes the Registration Customer Account and use it to pass to the next stage of the order. 3.2. "Place Order", without the use of Customer Account. The customer then goes to the next stage of the order without creating an account the customer. 3.3. "Login" using the Customer Account owned. The customer then goes to the next stage of the order. 4. After selecting the ordering customer states: 4.1. billing information to the invoice, 4.2. delivery information, including address Deliverability, 4.3. way delivery of products by selecting the appropriate option Deliver, 4.4. payment by choosing the right payment options. 5. Placing an order precedes the receipt by the customer by displaying in the area of Cart, information about the total price for the order, including taxes and the costs of derivatives, in particular the costs of delivery and payment. 6. Placing an order may be made by using the "I buy and pay" in the Basket and is equivalent to placing Reseller by Customer Offer Sale Agreement Products included in the order. 7. Before sending the order form by checking the appropriate box customer should declare that you have read the Rules and accept its provisions. 8. The order can be changed by the Customer to the receipt of the dispatch of the goods by the Seller. 9. An amendment may include the cancellation, the cancellation in part, an extension of additional products, change of address Provide. 10. Seller shall promptly notify the Customer of the impossibility of the contract, in the event of circumstances that cause it. The giving of this information takes place by telephone or electronically, using the contact customer. The information can include the following methods to modify the contract: 10.1. cancellation in part impossible to achieve, resulting in conversion of the contract value 10.2. to divide the products subject to delivery on the part of the Delivery is possible, and part of, the delivery will be at a later date, which does not result in conversion of the contract value 10.3. cancel your order in full, resulting in cancellation of the contract value. 11. Confirmation of the order by way of a message by the Seller e-mail indicated in the Contact Details Customer email address. Confirmation of the order implies acceptance of the offer by the Seller Sale Agreement, made by
§ 5 sale
1. The Seller provides to the customer service Product Sales at a distance, through the Store.
2. Subject of the Purchase Agreement includes a commitment Seller to transfer ownership of the Customer Products and release them, and the commitment of the customer to receive the product and pay the Seller's price Products.
3. The Seller reserves the right to conduct promotional campaigns involving the reduction of the price of the Product to a specific date or exhaustion of stock of products subject to promotion.
4. concluding the Purchase Agreement, the Seller agrees to Deliver Client Products without defects.
5. Purchase Agreement is concluded upon confirmation of your order by the Seller.
6. Issue the following products immediately and usually within 1-3 Business Day. If the execution time is longer, we contact the buyer to confirm the order and agree to the proposal term.
7. Delivery time release product may change if you change the order by the customer.
8. Issue Product takes place: 8.1. if selected by the customer the option Deliver, through the Carrier's address provided by the customer,
8.2. if you choose personal collection of the Products by the Customer, at the headquarters of the Shop-day Working pm. 9: 00-15: 00.
9. Issue Product no earlier than after payment paid by the client.
10. The Seller confirms release of the Product Carrier for delivery, to the address given by the customer when placing the order, by sending an e-mail to e-mail client.
11. The danger of accidental loss or damage to goods passes to the consumer at the time of its release consumer.
12. The supplied consignment should be examined by the customer in the presence of Carrier. In case of damage customer has the right to require the preparation of the proper protocol.
§ 6 Payments
1. The payment of sales is determined on the basis of pricing, product, located on the Seller's website at the time of the order of Product. Prices quoted on the website of the Store at the Product are gross prices given in Polish zloty and include VAT value, but does not include the cost of delivery of the product and the form of payment.
2. Transaction costs and delivery of the product shall be borne by the customer.
3. The total price of the order, seen under the Cart before ordering and after determining how delivery of products and payment includes the price for the ordered products together with receivables tax and any costs of derivatives, in particular the costs of Deliverability and transactions. The total price of the order is binding for the Seller and the Customer.
4. Shop provides the following methods of payment for services provided Sales: 4.1. bank account Store,
4.2. bank transfer or credit card using the External Payment System,
4.3. cash on delivery for downloading from Carrier.
5. Payment term debt falls on the moment of issue of the Product.
6. bill or invoice VAT on the service sales are included in the product are subject to the release or sent by e-mail at the e-mail client, depending on the will of the customer.
7. The customer agrees to receive invoices electronically.
8. Return of payment by the Seller shall immediately, not later than within 14 days after the date the cause, in the case of: 8.1. withdraw from the Agreement by the Consumer
8.2. resignation by the customer of the contract or part of the order paid before the execution,
8.3. recognition by the Seller claims the declaration complaint in whole or in part, on the basis of generally applicable laws.
9. The reimbursement takes place using the same payment method that was used by the client in the initial transaction, unless we have agreed to a different solution, which does not bind to him with any costs.
10. The Seller is not obliged to reimbursement by the Client additional costs Deliver Products, if the customer opted for a delivery of products other than the cheapest usual Provide offered by the Seller
§ 7 Complaints and guarantee
1. Complaints may be submitted by letter or by e-mail at the postal address or electronic, as indicated in the Contact Details Seller.
2. Complaints can be submitted using the form, a specimen of which is attached to the Rules, available at the point 15 in the lower part of the page
3. Notification of complaint should include a description of the problem and identification of the customer.
4. Seller recognizes the complaints within 14 days from the date of notification. The content of submitted complaints it is recommended to provide contact Customer, which will be used to reply to the complaint and conduct correspondence related to it.
5. Where a claim concerns the Product to the complaint by the Seller, the Customer shall provide or send advertised product to the address of the Seller.
6. Complaints may be made under the warranty for defects in products covered by the Agreement of Sale and other Electronic Services.
7. If the product has a defect, the Customer may request the replacement of the Product free of defects or defect removal. The seller is obliged to replace the defective product free of defects or rectify the defect within a reasonable time without undue inconvenience to the customer.
8. The seller may refuse compensation request Client, if brought into conformity with the Agreement of the defective Product in the manner chosen by the customer is not possible, or in comparison with other possible way to bring about compliance with the Agreement would require excessive costs.
9. If the customer is not a consumer, the Seller may refuse to replace, free of defects and defect removal even if the costs of compensation that obligation exceeds the price of the Product sold.
10. If a product has a defect, the Customer may submit a statement of the price reduction or withdrawal from the Agreement unless Seller promptly and without undue inconvenience to the customer will replace the defective product free of defects or defect remove. This limitation does not apply if the product has already been replaced or repaired by the Seller or Seller did not satisfy the obligation to replace, free of defects and defect removal. Customer may not terminate the contract if the defect is irrelevant.
11. The consumer may instead proposed by the Seller to remove defects require replacement of the Product free of defects or instead of replace, request the removal of defects, unless they lead to the Product compliance with the Agreement in the manner chosen by the consumer it is impossible or would require excessive costs in comparison with the method proposed by reseller. When evaluating these costs, take into account the value of the product free from defect, the nature and the importance of the defects, and also takes into account the disadvantages to which subject the consumer otherwise meet.
12. Reduced price which is decided paragraphs 10 and 11 above, should remain in the same proportion to the price resulting from the Agreement in which the value of the Product defect is the value of the Product without defects.
13. The consumer has the opportunity to benefit from the following non-judicial means of dealing with complaints and redress: 13.1. an application for resolution of a dispute arising from the concluded Purchase Agreement to a permanent arbitration consumer courts operating at the Trade Inspection,
13.2. a motion to initiate mediation proceedings on the amicable settlement of a dispute between a consumer and the Seller to the Provincial Inspector of Trade Inspection,
13.3. benefit from the assistance of the district or urban consumer ombudsman or social organization to which statutory tasks include consumer protection,
13.4. filing a complaint via the EU's Internet platform ODR, available at http://ec.europa.eu/consumers/odr/.
14. Products may be covered by the warranty of the manufacturer or distributor. In this case, the customer is entitled to advertise the Product with the warranty by making a complaint to the guarantor. Filing a complaint to the guarantor may be made through the vendor or directly to the guarantor.
15. The customer may exercise the powers under the warranty for physical defects of things regardless of the warranty.
§8 Termination of Agreement
1. The consumer may withdraw without giving any reason within 14 days of the Agreement, including the Purchase Agreement, subject to the standards indicated in the text of a letter of withdrawal from the Agreement, annexed to the Regulations, which is in the area of web Store and is available in 14 point lower hand side in
2. The right to withdraw from the Agreement shall not be entitled consumer m. In. in relation to the Purchase Agreement: 2.1. if the seller made a full service with the express consent of the consumer, who has been informed before the provision that under the provision by the Seller will lose the right to withdraw from the Agreement,
2.2. Nieprefabrykowanego product, manufactured according to the specifications of the Consumer or to help meet their individual needs,
2.3. Product undergoing rapid decay or having a short shelf life,
2.4. Product delivered in a sealed container, which after opening the package can not return due to health protection or hygiene reasons, if it were unsealed after delivery,
2.5. Products that after delivery, due to their nature, are inextricably linked to other things.
3. The consumer may withdraw from the Agreement, the Vendors submitting a declaration of withdrawal from the Agreement. Declaration may be made on the form, which is attached to the Regulations, which is in the area of the web store and available point 15 in the lower part of the page
4. If you receive an electronic statement of withdrawal by the consumer of the Agreement, the Seller will immediately send the customer a confirmation of receipt.
5. Immediately, but no later than within 14 days from the day on which the consumer has withdrawn from the Agreement, it is required to return the Product Seller or give it to a person authorized by the Seller. To meet the deadline just return the Product prior to its expiration. This provision does not apply if the seller suggested that he receive the product.
6. Seller agrees to pick up the Product at his own expense, when, due to its nature can not be sent Product in the usual way by mail, while consumer product has been delivered to the place in which lived at the time of conclusion of the Purchase Agreement.
7. The consumer is liable for any diminished value of the Product as a result of its use beyond what is necessary to establish the nature, characteristics and functioning of the Product.
8. In case of withdrawal from the Agreement, it is considered void. If a consumer filed a statement of withdrawal from the Agreement before the seller accepted his offer, the offer ceases to be binding.
9. Information concerning the exercise of the right to withdraw from the Agreement are informed about the withdrawal from the Agreement, annexed to the Regulations, which is in the area of the web store and available point 14 in the lower part of the page
§ 9 Supplementary provisions
1. All trademarks, graphics and photos posted on the website of the Store to present the Products are subject to copyright their respective owners.
2. The Internet domain Store, the logos, the name and the Regulations are the property of the copyright and object of legal protection.
3. Customer acknowledges that it is prohibited to supply the Customer illegal content.
4. The Seller undertakes to of adding reasonable efforts to enable the proper functioning of the shop and to assist in solving technical problems associated with its operation.
5. Seller is committed to conducting measures to protect the data in the Customer's Account against unauthorized access and use.
6. The Seller is not responsible for: 6.1. interruption in the proper functioning of the Store and improper performance of Electronic Services, due to force majeure in relation to customers who are not consumers,
6.2. interruption in the proper functioning of the Store and improper performance of electronic services for customers who are not consumers, caused by technical activities or causes lying on the side of the entities with which the store provides Electronic Services,
6.3. benefits lost by the customer who is not a consumer,
6.4. damage caused by the breach by the Client of the Regulations.
§10 Final Provisions
1. The seller may collect information in order to store them locally on the client device using the mechanism of memory browser using "cookies."
2. Personal data users store are processed on the basis of the consent of the persons concerned or where it is necessary for the implementation of the Agreement if the person where the data subject is a party or when it is necessary to take action before the conclusion of the Agreement on the request of the data subject .
3. Personal data are collected for the provision of electronic services by the shop. Persons whose data has been collected by the store, have the right to access their data, to correct them and to provide a written substantiated request to cease processing, as well as opposition to it.
4. The rules on the processing of personal data, privacy policy and the policy of "cookies" are regulated in the "Privacy and cookies policy", annexed to the Regulations, which is in the area of the web store and available in chapter 16 wdolnej hand side in
5. concluding the Agreement for the provision of Electronic Services, the Customer voluntarily authorizes Seller to targeting data Contact Customer information related to the Agreements and their execution, as well as commercial information if requested for a separate consent.
6. The customer who is not a consumer is obliged to inform about the changes Sellers Contact Details Client, under pain of the effectiveness of their use in doręczeniach.
7. Revision of the Rules may be the reason for the change laws relating to benefits provided by the Seller, as well as technical or organizational changes related to the benefits provided by the Seller.
8. Change the Rules occurs through the publication of its new content on the website store for prior informed of this fact. Information about changes in the Regulations are placed in the area of the web store not later than 10 days before the date of its application, and sends the data Contact Customer, where the parties are bound by the Agreement on continuous.
9. Amendment of the Rules does not apply Contracts concluded before the date of the change.
10. The provisions of the Regulations are not intended to exclude or limit the rights of the Customer who is a Consumer, under the provisions of Polish law generally applicable.
11. In the event of non-compliance of the provisions of the Regulations with the provisions of Polish current law, those provisions shall apply.
12. In matters not regulated herein, the provisions of Polish law generally applicable.
13. Regulations come into force within 10 days from the date of publication on the website store.
Polish